Focus on the Things You Can Control

This infographic is a good reminder that we should all focus as much as we can on the things we can control when life confronts us with a difficult situation, rather than worrying about the things we cannot control.

Remember, if you would like to talk to someone, you can reach out to the International Education staff at IEhelp@shoreline.edu or contact Shoreline’s counseling center at 206-546-4594. We’re here to help!

Take care, and stay distant, stay healthy!

COVID-19 FAQ

Update June 25, 2020: Masks or face coverings are required in public spaces beginning June 26, 2020

“Effective June 26, a statewide order requires individuals to wear a face covering in indoor public spaces such as stores, offices and restaurants. The order also requires face coverings outdoors when you can’t stay 6 feet apart from others.” (From Washington State Coronavirus Response website.)

Does my international student insurance cover treatment for coronavirus? 

Treatment of the coronavirus is covered under the international student insurance plan similar to other illnesses.

The plan also offers a variety of free resources, including meeting with a doctor online or by phone, a 24/7 nurse line, and a student support line if you want to talk about any anxiety or stress (available in many languages).

For more information, see our detailed post on our international student insurance.

If you have questions about the international student insurance plan or any of these services, contact Yushin Wung

What should I do if I feel sick? 

If you are experiencing symptoms such as fever, cough, or difficulty breathing, please call a doctor right away. You can call an urgent care clinic near campus or your home to speak with a healthcare professional, who will give you additional instructions. If you feel sick but you do not have these symptoms, you can also visit your urgent care clinic or you can use the Teladoc or Nurse Line service. See our short list of urgent care clinics close to Shoreline, or you can search for additional doctors included in your insurance plan.

In order to help the campus stay safe, if you feel that you are experiencing symptoms or have been in contact with someone who has, please fill out this form

Do I need a travel signature before leaving the U.S.?

When you leave the U.S., you do not need a travel signature. The signature is required when you enter the U.S.  If you will enter the U.S. within one year of your last travel signature, you do not need a new one. We recommend you carry a copy of your class registration with you when you arrive at a port of entry in the U.S. If you do not have a travel signature or it is too old, contact Harumi Kendall at hkendall@shoreline.edu. 

Are classes in Summer and Fall quarters going to be all online? 

The College has decided that most classes for Summer and Fall quarters will be taught remotely: meaning that most classes will be taught online.

Please know that the College is being very proactive and responsive, and is committed to continuing to maintain our excellent quality of instruction. Students should rest assured that they will receive a lot of extra support from the College and the International Education department to help them be successful in the online environment. 

I’m a current student and I want to take classes in the Summer and/or Fall. What should I do?

The Department of Homeland Security has informed us that (current) students who maintain a class load of at least 12 credits will be allowed to remain in “Active” status while taking remote classes during Summer and Fall quarter. This can be any combination of credits labeled as online (N), hybrid (Y), or face-to-face (E, S).

Your I-20/SEVIS record will remain in active status while studying remotely in the U.S. OR outside of the U.S. By enrolling in 12 credits or more you will not need to use a vacation quarter – you will be able to continue maintaining your status while making academic progress.  

If this is your graduation quarter, you may take less than 12 credits by submitting a Reduced Course Load form to an academic advisor. An advisor will ensure that you are eligible to graduate before approving the Reduced Course Load. Email ieadvisors@shoreline.edu. If you have questions about OPT, contact F-1 immigration specialist Harumi Kendall at hkendall@shoreline.edu.

I am not currently in the U.S. but plan to attend Shoreline Community College in Summer and/or Fall Quarters. What should I do if I am not able to come to the U.S. due to COVID-19 travel restrictions? 

  • I am a new Shoreline student: Contact international admissions about taking online classes from your home country, OR request a deferral (postponement).
  • I am a continuing Shoreline student currently on an approved annual vacation quarter outside the U.S. and cannot re-enter the U.S. (or have concerns about traveling): Contact our advisors ieadvisors@shoreline.edu to get advice about possible online classes that you can register for. They are happy to help you! In addition, also contact an F-1 Specialist (Harumi Kendall or Kristine Towns-von Stauber) to find out how to defer your I-20 so you can return to the U.S. in a future quarter. 
  • I am a continuing Shoreline student returning from a leave of absence with a new SEVIS I-20 (new SEVIS Number): Contact our advisors ieadvisors@shoreline.edu to get advice about possible online classes that you can register for. They are happy to help you! In addition, also contact an F-1 Specialist (Harumi Kendall or Kristine Towns-von Stauber) to find out how to defer your I-20 so you can return to the U.S. in a future quarter. 

How can I contact my advisor or other IE staff? 

You can contact IE staff in a variety of ways: 

I hear that the IE department is operating online like most other campus services. Is that true? 

Yes, it is. Washington State Governor Jay Inslee announced that, to slow the spread of COVID-19, all schools, colleges, and universities in Washington State must close and/or strictly limit their in-person activities. This is being done for the safety and well-being of all students, faculty, and staff, as well as the general population. 

Although we will not be meeting in-person with students, the IE department will continue to offer services through Zoom video conference meetings, email, and by phone. We are dedicated to making sure that our students continue to receive all the support they need during this challenging time. Please contact us. We are here for you! 

I am planning to travel outside of the U.S. between quarters. Is that OK? 

You may wish to consider avoiding travel that is not necessary. We do not know how long current travel restrictions will last, or if restrictions on additional countries will be added. If you must travel, check travel restrictions in that country in addition to checking with your airline. Be prepared for any changes that may delay your return to the U.S. The Center for Disease Control and Prevention has the most updated information regarding travel alerts and warnings: https://wwwnc.cdc.gov/travel/notices 

If you are traveling overseas and do not have a current travel signature on your I-20, please email an F-1 Specialist (Harumi Kendall or Kristine Towns-von Stauber) and they will provide you with any needed information. Even though our physical campus is temporarily closed, both instruction and services are available! Staff is available during regular business hours to assist you. 

Can I take classes online from my home country? 

Yes. We have many online courses available, and we will be providing additional services within IE to help international students who are taking online courses from their home country due to COVID-19. If you are interested in taking a class online for spring quarter, please contact international admissions or an academic advisor. 

Which countries have COVID-19 travel restrictions to the U.S. (updated March 15, 2020)? 

Entry to the U.S. has been suspended from several countries and regions including China, Iran, Europe, the United Kingdom, and Ireland. Because of frequent updates, please check the most current list at U.S. Department of State website on COVID-19

In addition, we recommend that you check airline travel information and your government’s health department website, as this situation can change daily. 

How does it spread?

COVID-19 can be spread through close contact with someone who has the virus. Please go to one of the websites below for details about the virus: 

How can I protect myself and others?

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.  
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 
  • Avoid close contact with people who are sick. 
  • Stay home when you are sick. 
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash. 
  • Clean and disinfect frequently touched objects and surfaces. 
  • Wear a cloth mask when you leave your home and may be within 6 feet of other people, and always in stores or other buildings.

What steps is the College taking? 

The college is actively monitoring the situation and staying up to date with local and state health authorities and proactively responding to support students and the campus community. The college is committed to providing regular updates to all students and staff, as well as different options to students to support them in their success. Actions include:

Campus closure: In order to minimize the spread of COVID-19, classes have been moved online and Shoreline’s physical campus will be closed for Summer and Fall Quarters. However, classes and services, including academic and immigration advising, will continue to be available online through the free video conference app Zoom, by phone, and by email.

Updated Webpage: The college has created a central webpage to provide updates, information, and resources about Covid19. The college is sending daily updates and will be updating this webpage as the situation develops. 

Adjustments to course delivery: The College has transitioned the majority of courses to online delivery through Fall Quarter. Faculty and administrators have been actively working to minimize the impact on student learning and success. Please know that while course delivery might be different, instruction will continue! 

Task Force: A Communicable Disease Task Force has been meeting regularly and has been keeping up to date on local and federal news and government recommendations. This Task Force has also been working on response and preventative measures for the campus. If you have questions or concerns related to COVID-19 please contact Derek Levy, Acting Vice President of Students, Equity & Success (206-546-4544), or Yushin Wung, International Student Engagement Manager (206-546-6924). 

Incident Command System (ICS): this is a protocol that the college uses in response to emergency situations. It is an organizational tool for staff that answers questions such as: 

  1. Who is in charge? 
  1. What is my role? What are my specific tasks? 
  1. Whom do I report to? 

ICS allows the college to provide a systematic and organized response that is well communicated to all involved parties and decision-makers. 

Should I wear a face mask? 

Public Health – Seattle & King County recently directed all residents of King County to wear cloth face coverings in public places in order to reduce the spread of COVID-19. You can read their list of DOs and DON’Ts for face masks for more information.

What’s the best way to wash my hands? 

  • When possible, wash your hands with warm water and soap for at least 20 seconds before rinsing and drying well. Tip: sing “Happy Birthday” twice while you wash. 
  • If you do not have facilities nearby to wash your hands, you may use alcohol-based hand sanitizer. 

What if my parents are telling me to come home right now? 

We want to support you and your family the best way that we can. Please contact an advisor or F-1 Specialist in International Education so that we can tell you about your options, including going home and possibly continuing your education by taking online classes. 

I have more questions about COVID-19. Where can I learn more? 

You can contact the International Education Front Desk at iefrontdesk@shoreline.edu or 206-546-4697 for questions related to Shoreline Community College. 

For general information about COVID-19, these resources include much more information about COVID-19 and local and federal responses: 

King County Health Department – Main COVID-19 page with updates 

King County Health Department – Common Questions 

Centers for Disease Control and Prevention (CDC) – Frequently Asked Questions 

Other links: 

https://library.shoreline.edu/corona

https://www.bbc.com/news/health-51674743

https://www.doh.wa.gov/Emergencies/Coronavirus

COVID-19: International Student Insurance Coverage

Treatment of the coronavirus is covered under the international student insurance plan similar to other illnesses.  

For instance, coverage for the coronavirus may be covered up to the plan maximum, unless it’s determined to be a pre-existing condition. If you have questions about pre-existing conditions, please contact Shoreline’s international student insurance provider LewerMark at 1-800-821-7710. 

If you have not downloaded your insurance card, please visit https://www.lewermark.com/student-login/ and log in with your Shoreline SID number and your birthdate (format MMDDYYYY – for example, March 4, 2020 is 03042020). Follow the instructions, then click the menu button at the top to access your ID card. If you are having problems, please contact IE. 

If you haven’t gotten a flu shot this year yet, it is recommended. The cost of the flu shot may be covered in your insurance under the $250 wellness benefit. The $250 maximum per year includes the cost of routine physical exams and other preventative immunizations. If you are not sure if you have used your $250 benefit yet, please contact LewerMark by phone, chat, or email. 

Some other free resources that are included in the cost of health insurance are: 

Teladoc: Speak with a licensed doctor by web, phone, or mobile app, 24/7 (24 hours a day, 7 days a week). These doctors can treat general medical conditions and/or behavioral health, and can also prescribe medicine over the phone. If you are sick but do not believe you have COVID-19, Teladoc may be a good option for you. The phone number is 1-800-835-2362. You can also visit www.teladoc.com to sign up, or download the free Teladoc app. 

Nurse Line: Speak with a registered nurse over the phone, 24/7. They can help you decide what medical options are available or where to go if you are sick or injured. There is also translation assistance with Nurse Line. The phone number is 1-866-549-5076, and you should be ready to provide your name, SID, and date of birth. 

MySSPThe international student insurance plan includes the My Student Support Program, or MySSP. MySSP is designed to help students with stress, sadness, loneliness, and more, as well as supporting students with adapting to a new culture and being successful at school. Students who use MySSP can connect to a support advisor 24/7 by mobile app, online chat, or over the phone (1-866-743-7732). 

Scholastic Emergency Services (SES): SES may cover the cost of a visit from a family member if a student is hospitalized for 5 or more days. Likewise, if a student experiences the loss of an immediate family member, SES will cover the cost of a round trip ticket so that the student may return to his/her home country. 

If you have questions about the international student insurance plan or any of these services, contact Yushin Wung

What to do if you feel sick 

If you are experiencing symptoms such as fever, cough, or difficulty breathing, please call a doctor right away. You can call an urgent care clinic near campus or your home to speak with a healthcare professional, who will give you additional instructions. If you feel sick but you do not have these symptoms, you can also visit your urgent care clinic or you can use the Teladoc or Nurse Line service. 

In order to help the campus stay safe, if you feel that you are experiencing symptoms or have been in contact with someone who has, please fill out this form

Below is a short list of urgent care clinics close to Shoreline, or you can use this link to search for additional doctors included in your insurance plan: https://www.lewermark.com/find-a-doctor-or-pharmacy-first-health/ 

Swedish Edmonds Urgent Care 
21600 Highway 99 
Kruger Building, Suite 240 
Edmonds, WA 98026 
Open: M-F, 8:00-8:00; S-S, 8:00-4:00 

University of Washington Neighborhood Clinic – Shoreline 
1355 N. 205th St. 
Shoreline, WA 98133 
206-542-5656 
Open: 7 days, 10:00-8:00 

Everett Clinic – Shoreline 
1201 N. 175th St. 
Shoreline, WA 98133 
206-401-3200 
Open: M-F, 8:00-7:30; S-S, 9:00-7:30 

Everett Clinic – Edmonds Walk-in Clinic 
21401 72nd Ave. W 
Edmonds, WA 98026 
425-304-1101 
Open: M-F, 8:00-7:30; S-S, 9:00-5:00 

Immediate Clinic – Shoreline 
20120 Ballinger Way NE 
Shoreline, WA 98155 
206-365-9000 
Open: 7 days, 8:00– 8:00