COVID-19: International Student Insurance Coverage

Treatment of the coronavirus is covered under the international student insurance plan similar to other illnesses.  

For instance, coverage for the coronavirus may be covered up to the plan maximum, unless it’s determined to be a pre-existing condition. If you have questions about pre-existing conditions, please contact Shoreline’s international student insurance provider LewerMark at 1-800-821-7710. 

If you have not downloaded your insurance card, please visit https://www.lewermark.com/student-login/ and log in with your Shoreline SID number and your birthdate (format MMDDYYYY – for example, March 4, 2020 is 03042020). Follow the instructions, then click the menu button at the top to access your ID card. If you are having problems, please contact IE. 

If you haven’t gotten a flu shot this year yet, it is recommended. The cost of the flu shot may be covered in your insurance under the $250 wellness benefit. The $250 maximum per year includes the cost of routine physical exams and other preventative immunizations. If you are not sure if you have used your $250 benefit yet, please contact LewerMark by phone, chat, or email. 

Some other free resources that are included in the cost of health insurance are: 

Teladoc: Speak with a licensed doctor by web, phone, or mobile app, 24/7 (24 hours a day, 7 days a week). These doctors can treat general medical conditions and/or behavioral health, and can also prescribe medicine over the phone. If you are sick but do not believe you have COVID-19, Teladoc may be a good option for you. The phone number is 1-800-835-2362. You can also visit www.teladoc.com to sign up, or download the free Teladoc app. 

Nurse Line: Speak with a registered nurse over the phone, 24/7. They can help you decide what medical options are available or where to go if you are sick or injured. There is also translation assistance with Nurse Line. The phone number is 1-866-549-5076, and you should be ready to provide your name, SID, and date of birth. 

MySSPThe international student insurance plan includes the My Student Support Program, or MySSP. MySSP is designed to help students with stress, sadness, loneliness, and more, as well as supporting students with adapting to a new culture and being successful at school. Students who use MySSP can connect to a support advisor 24/7 by mobile app, online chat, or over the phone (1-866-743-7732). 

Scholastic Emergency Services (SES): SES may cover the cost of a visit from a family member if a student is hospitalized for 5 or more days. Likewise, if a student experiences the loss of an immediate family member, SES will cover the cost of a round trip ticket so that the student may return to his/her home country. 

If you have questions about the international student insurance plan or any of these services, contact Yushin Wung

What to do if you feel sick 

If you are experiencing symptoms such as fever, cough, or difficulty breathing, please call a doctor right away. You can call an urgent care clinic near campus or your home to speak with a healthcare professional, who will give you additional instructions. If you feel sick but you do not have these symptoms, you can also visit your urgent care clinic or you can use the Teladoc or Nurse Line service. 

In order to help the campus stay safe, if you feel that you are experiencing symptoms or have been in contact with someone who has, please fill out this form

Below is a short list of urgent care clinics close to Shoreline, or you can use this link to search for additional doctors included in your insurance plan: https://www.lewermark.com/find-a-doctor-or-pharmacy-first-health/ 

Swedish Edmonds Urgent Care 
21600 Highway 99 
Kruger Building, Suite 240 
Edmonds, WA 98026 
Open: M-F, 8:00-8:00; S-S, 8:00-4:00 

University of Washington Neighborhood Clinic – Shoreline 
1355 N. 205th St. 
Shoreline, WA 98133 
206-542-5656 
Open: 7 days, 10:00-8:00 

Everett Clinic – Shoreline 
1201 N. 175th St. 
Shoreline, WA 98133 
206-401-3200 
Open: M-F, 8:00-7:30; S-S, 9:00-7:30 

Everett Clinic – Edmonds Walk-in Clinic 
21401 72nd Ave. W 
Edmonds, WA 98026 
425-304-1101 
Open: M-F, 8:00-7:30; S-S, 9:00-5:00 

Immediate Clinic – Shoreline 
20120 Ballinger Way NE 
Shoreline, WA 98155 
206-365-9000 
Open: 7 days, 8:00– 8:00